Legal

Terms of Service

The rules and conditions that govern your use of the Fotos platform.

Last updated: December 2025

01Acceptance of terms

By accessing or using Fotos ("the Service"), provided by Forgesaas Software Labs Private Limited ("Company", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

02Description of service

  • AI-powered photo delivery and face-matching for event guests.
  • Cloud-based gallery management and client delivery.
  • Studio branding, QR guest access, and onboarding tools.
  • Subscription billing and invoice management.
  • Secure photo storage with backup and redundancy.

03User accounts and registration

  • Provide accurate, complete, and up-to-date information when registering.
  • Maintain the security of your password and account credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any suspected unauthorised access at [email protected].

04Acceptable use

  • Use Fotos only for lawful photography business purposes.
  • Do not upload illegal, harmful, infringing, or explicitly inappropriate content.
  • Do not attempt to gain unauthorised access to our systems or data.
  • Do not reverse-engineer, scrape, or extract our algorithms or data.
  • Do not resell or redistribute the Service without written permission.
  • Do not use the Service to violate any person's privacy or rights.

05Subscription and billing

  • By subscribing, you authorise us to charge your payment method for recurring fees.
  • Subscriptions renew automatically unless cancelled before the renewal date.
  • You can cancel your subscription at any time through your account settings.
  • Refunds are subject to our Refund Policy.

06Billing amount changes

We reserve the right to change subscription pricing after providing advance notice, as the costs of infrastructure and third-party tools may fluctuate. If you do not wish to continue at the new price, you may cancel before the change takes effect. Continued use after the effective date constitutes acceptance of the updated pricing.

07Intellectual property

The Service and its original content, features, and functionality are owned by Forgesaas Software Labs Private Limited and protected by applicable intellectual property laws. You retain full ownership of all photos and content you upload. By uploading content, you grant Fotos a limited licence to store and process that content solely for the purpose of providing the Service to you.

08Privacy and data

Your privacy is important to us. Our Privacy Policy governs how we collect, use, and protect your personal data. By using the Service, you also agree to the Privacy Policy.

09Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied. AI-powered face-matching is provided for convenience and may not be 100% accurate — always verify results manually when accuracy is critical. Fotos does not guarantee uninterrupted or error-free access to the Service.

10Limitation of liability

To the fullest extent permitted by law, Forgesaas Software Labs Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising from your use of or inability to use the Service.

11Termination

We may suspend or terminate your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users, the platform, or third parties. Upon termination, your right to use the Service ceases immediately.

12Governing law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala, India.

13Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the platform. Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14Contact

Forgesaas Software Labs Private Limited — Kaniampurth, Kizhumury P O, Ramamanagalam, Ernakulam. For legal enquiries: [email protected]

Questions about this policy? Contact us at [email protected]